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Career Design

Contingent Search For National Retailer

 

Industry

Retail

Company Size

1K-5K Employees

The Results 

A Director of Talent Acquisition hired in just 44 days through a targeted contingent search.

Case Study Mockup

Client Background

 

The client is a national retail organization with a broad presence across physical stores and direct-to-consumer channels. Founded several decades ago, the company has grown steadily over time and continues to expand its reach and impact within the retail industry.

Challenges

The client engaged with livingHR (contingent search) to backfill a Director of Talent Acquisition role.

  • Internal teams struggled with hiring for this role due to limited bandwidth.
  • The client had seen prior success partnering with livingHR for HR function hires.
  • They were looking for strong candidates with experience building retail teams and with the ability to work onsite several days a week while also traveling to store locations.

Success Metrics

 
  • Delivered weekly candidate submittals, resulting in faster feedback and decision-making.
  • Maintained a warm pipeline of candidates throughout the process to ensure strong interest and responsiveness.
  • Built strong rapport with the hiring manager, introducing a robust interview process and scorecard calibration that accelerated hiring decisions.
  • Partnered with the client on offer letter creation, background checks, and references to support a seamless onboarding process.
  • Focused on data-driven hiring and screened candidates with strong operational skills who were eager to step into a more strategic role.
  • Considered culture alignment by prioritizing intellectual curiosity and values fit.